Live Plant Shipping Policy

Live Plants are shipped to the domestic US only.

  • Live plant orders ship on Mondays via USPS Priority Mail. This ensures your plant will not sit in a hot truck or warehouse over the weekend. Orders for live plants placed after 11pm Sunday may not ship until the following week. Please note shipping estimates before you place your order. 

Before You Order Live Plants

  • Check your weather - we recommend that you do not order during extended cold or hot weather. We can not be responsible for plants that are damaged due to weather.
  • You are responsible for following your state laws re: the shipment of live plants. Please make sure it is legal to accept plants via USPS in your location.

Your satisfaction is our highest priority. Please do not hesitate to contact us if you have any questions or concerns.

Carriers

We use the following carriers to deliver our orders:

  • USPS - our preferred carrier. Most orders are shipped USPS
  • UPS
  • DHL

Order Tracking

When a tracking # is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders using 1st Class USPS mail will not have tracking numbers.

Shipping Rates

Our preferred carrier is USPS Priority Mail for live plants.

The rate charged for the shipping of your order is based on the weight of the products ordered and your location. Before the final checkout, you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to.

Back Orders

If an item goes on back order we will let you know immediately. We generally will ship the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.

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